Lorenda Galvez
lorengalvez01@gmail.com
09957112754
PH
About Me
With nearly five years of call center experience and a
' background in sales and marketing with prominent
" Philippine companies, I possess the expertise to deliver
' exceptional customer service. My passion for problem
solving led me to become a Virtual Assistant, and l'm eager
to leverage my skills to drive your business growth.
Basic Information
Full Name
Lorenda Galvez
Email Address
lorengalvez01@gmail.com
Phone
09957112754
Location
PH
Education
Education Completed
Associate Degreegree
Institution/School
AMA School of Medicine
Field of Study
Nursing
Graduation Year
2009
Current Enrollment
Graduated
GPA/Grade
92
Certifications
Achievements
Work & Experience
Company Name 1
247.ai
Job Title
Customer Support
Start Date
15/01/2018
End Date
21/02/2021
Job Description
Handled Australia-based customer queries about their Telco subscription. Explained
their bills, process payment and payment extensions
• Customer Service Representative for 1 year and 6 months and then move as
Customer Support-until-Feb 2021.
Company Name 2
Job Title
Start Date
End Date
Job Description
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Graphic Design | Graphic Design
Business Skills
Social Media Management | Sales & Lead Generation | Product Management | Customer Relationship Management (CRM)
Communication