Company Name 1
HGS(now Sagility
Job Description
Responsible for managing various issues of customers, showing empathy, resolving their problems in a timely and efficient manner to provide a good customer service
Locate providers in their specific area.
Provide claims expertise support by reviewing, researching and coordinating with providers to follow up needed documents.
Job Title
Process Associate
Job Description
Provide a thorough understanding of insured’s inquiries regarding their policy and contract.
Process requested documents through email, fax and regular mail.
Process premium payments over the phone.