Bonifacio Abengaña
bonifacio.abengana@gmail.com
09452402137
PH
About Me
I am passionate and reliable individual that is committed to help the business achieve its goals. I have proven skills in organizing communication through email and phone calls, administrative skills and experience in managing task that will contribute to the growth and success of the business.
Basic Information
Full Name
Bonifacio Abengaña
Email Address
bonifacio.abengana@gmail.com
Phone
09452402137
Location
PH
Education
Education Completed
Bachelor Degree
Institution/School
Our Lady of Fatima University
Field of Study
Bachelor of Science in Nursing
Graduation Year
2009
Current Enrollment
Graduated
GPA/Grade
Certifications
Achievements
Work & Experience
Company Name 1
Global Solutions CA
Job Title
Inside Sales Associate/ VA
Start Date
07/07/2023
End Date
25/11/2024
Job Description
* Responsible for calling up leads and being able to set them up for an appointment with the client using multiple CRM
* Following up with leads and ensuring that all calls are properly documented.
* Handling Invoice transactions
* Doing required admin work as deemed necessary by the client’s business needs
Company Name 2
Citibank
Job Title
Customer Solutions Officer
Start Date
10/09/2015
End Date
07/07/2023
Job Description
* Managed customer service-related concerns, including billing inquiries, disputes, fraud, credit card issues, and technical support.
* Worked in the Know Your Customer (KYC) department conducting client investigations and financial background checks
* Handled retention calls and provided excellent client service, ensuring customer satisfaction and loyalty.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Business Skills
Sales & Lead Generation
Communication