Talent Headshot
Venus Nevado
nevado.venuz02@gmail.com
09622429258
PH
About Me
With my years of experience, I have handled various accounts from tech, sales, travel & health. Moreover, I have performed various administrative tasks, including answering chats, emails & phone calls, making travel arrangements, create presentations; as assigned, provide accurate, valid, and complete information by using the right methods/tools, resolved unforeseen problems and complaints from customers. I am results-driven, often assessing progress toward the objective and the steps necessary to achieve it. That kind of intensity excites me! When I do something, I give it my all. As a result of my deep passion for my work, I am consistently fueled to achieve any goal that I set on.
Basic Information
Full Name
Venus Nevado
Email Address
nevado.venuz02@gmail.com
Phone
09622429258
Location
PH
Education
Education Completed
Bachelor Degree
Institution/School
University of Rizal System – Binangonan Campus
Field of Study
Bachelor of Science in Accountancy
Graduation Year
2007
Current Enrollment
Graduated
GPA/Grade
2
Certifications
Achievements
Work & Experience
Company Name 1
Yampu Tours
Job Title
Virtual Assistant
Start Date
01/05/2021
End Date
01/10/2024
Job Description
Determining clients’ needs and suggesting suitable travel packages. Booking airline tickets, hotel accommodations, tours, car rental & travel insurance. Checking availability and providing options as needed. Responding to customer concerns through phone calls, chats & emails. Works hand in hand with the airlines, the supplier, and the customer to provide an itinerary depending on the client's request and needs.
Company Name 2
Acquire Bpo Philippines
Job Title
Technical Support Representative
Start Date
11/06/2019
End Date
01/05/2021
Job Description
Providing technical support for customers of an international gaming company through emails. Working with customers to troubleshoot and find solutions to gaming issues and errors. Assistance in billing inquiries. Resolving logged errors promptly. Provide customer education with the latest game updates.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Cybersecurity
Creative Skills
Graphic Design | Graphic Design
Business Skills
Customer Relationship Management (CRM)
Communication