As a Customer Service Representative and Medical Biller, I bring a unique set of skills that combine excellent communication and problem-solving abilities with a strong understanding of medical billing processes. In customer service, I focus on listening actively, addressing customer concerns with empathy, and ensuring a positive experience. Whether interacting with patients or internal teams, I’m committed to providing clear and effective solutions, maintaining a professional and friendly attitude. In medical billing, I have a sharp attention to detail, ensuring accurate processing of claims, verifying patient information, and handling insurance billing with precision. I’m well-versed in medical terminology, coding systems (ICD-10, CPT), and the insurance process. I also manage payment tracking and resolve any billing discrepancies quickly. Both roles require strong communication, organization, and a commitment to accuracy, which I apply to ensure customer satisfaction and efficient billing practices.