Talent Headshot
Famela Lapinid
famelalapinid143@gmail.com
9069709103
PH
About Me
Hi, My name is Famela Lapinid, I am a 23-year old female with a diverse background in the BPO industry. I have gained valuable experience as a Customer Associate for 5 months, a Technical Service Representative for 7 months, an SME for 8 months, and 1 year and 4 months as a Quality Analyst evaluating agent calls. These roles have honed my communication, leadership, and analytical skills. I am eager to explore new industries, adaptable to any position offered, and highly willing to undergo training to excel in my next role.
Basic Information
Full Name
Famela Lapinid
Email Address
famelalapinid143@gmail.com
Phone
9069709103
Location
PH
Education
Education Completed
High School
Institution/School
Professional Academy of the Philippines
Field of Study
ABM
Graduation Year
2021
Current Enrollment
Graduated
GPA/Grade
92
Certifications
Achievements
Work & Experience
Company Name 1
Techmahindra
Job Title
Customer Associate
Start Date
21/11/2021
End Date
20/04/2022
Job Description
Customer Associate
Company Name 2
Qualfon Philippines Inc.
Job Title
Quality Analyst
Start Date
02/05/2022
End Date
24/12/2024
Job Description
Quality Analyst
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Data Analysis & Data Science
Creative Skills
Business Skills
Communication