Rodnel Baylaran
baylaranr123@gmail.com
+639461610410
PH
About Me
I have a total of almost 4 years of experience in BPO industry, 3 years in handling healcare account. I am very familiar on HIPAA verification, exposed on benefits verification and providing alternative solution on claims.
Basic Information
Full Name
Rodnel Baylaran
Email Address
baylaranr123@gmail.com
Phone
+639461610410
Location
PH
Education
Education Completed
Bachelor Degree
Institution/School
John B. Lacson Foundation Maritime University
Field of Study
Bachelor of science in marine transportation
Graduation Year
2015
Current Enrollment
Graduated
GPA/Grade
88
Certifications
Achievements
Work & Experience
Company Name 1
carelon Global solutions
Job Title
Customer Care Representative
Start Date
20/01/2021
End Date
15/12/2022
Job Description
Customer Care Representative - Assisting providers for their queries about member's benefits. Provide information and alternative solution for denied claims.
Company Name 2
Sagility Philippines
Job Title
Customer Service Representative
Start Date
17/08/2023
End Date
15/01/2025
Job Description
Assisting members about their entitled benefits, checking if the service needs pre authorization and providing solutions to denied claims.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Business Skills
Communication