I do have a solid background of experience in call centers, undergone training and operations within technical and customer support services, I have worked on big accounts such as T-Mobile in handling technical troubleshooting and customer inquiries, as well as sales and service for Lowe's, AliExpress and TikTok. These roles gave me strong communication and problem-solving skills for customer satisfaction while bringing about effective and efficient handling time on calls or chats.
Every time, I am always ready and eager to learn everything, leading to a successful outcome even in a constantly changing environment. I enjoy being an active part of the team, with much-needed appreciation for accomplishing assigned goals and achieving targets. I am looking forward to this opportunity because my experience in customer service perfectly meets the expected requirements of this position, and I am eager to contribute my skills to your team.