darlene malang
darlenemalang@gmail.com
9459714295
PH
About Me
I'm an introvert person that's why I prefer working from home. I consider myself as an artistic person since I'm into creative arts like crochet, playing kalimba, I draw animation, etc.
Basic Information
Full Name
darlene malang
Email Address
darlenemalang@gmail.com
Phone
9459714295
Location
PH
Education
Education Completed
Bachelor Degree
Institution/School
Polytechnic University of the Philippines
Field of Study
Polotical economy
Graduation Year
2012
Current Enrollment
Not Currently Enrolled
GPA/Grade
Certifications
Achievements
Work & Experience
Company Name 1
Optum Global Solutions
Job Title
CSR
Start Date
11/20/2020
End Date
03/01/2024
Job Description
- Assist members with their questions about their billing
and process their payments over the phone.
- Help members with the enrollment process, walk-thru
via website, help them with troubleshooting.
Company Name 2
MyBCAT
Job Title
Appointment Setter
Start Date
04/08/2024
End Date
10/14/2024
Job Description
- Answer new or existing patient's calls and assist them in scheduling an appointment for comprehensive eye exam and emergency cases
- Transferring calls to the right department and coordinating with the clinic for tasks not being handled
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Business Skills
Customer Relationship Management (CRM)
Communication