Talent Headshot
Retchel Lontok
moringatomo@gmail.com
+639175338675
PH
About Me
Conscientious, straightforward and adaptive virtual assistant with more than 3 years of experience in US customer service working onsite for the telecommunications and banking industries. Having more than 5 years of remote outbound sales experience and account management. Relevant experience include email oversight and admin tasks like online lead research, updating customer records and data entry. I am not a know-it-all person. I ask questions when I don't know how to do the process and I take ownership of each situation but admit my limits and do my best to learn the process so as to prevent serious mistakes that might impact client relationship. I am looking for growth and want to learn from my employer so I can adjust and be acclimatized to the work environment and/or create a suitable environment where I can breathe to relieve myself from potential stress that I might face. I'm serious when it comes to work. I never mix work with non-work related subjects and I really value privacy so I'm never nosy. I am usually reserved but would like to be fairly rewarded according to my performance. Outside work, I am a pet lover, prayerful, food lover, loner but does puppet show with a playful imagination. I also have foresight through occasional prophetic dreams. My Strengths are taking accountability and ownership of the situation, being conscientious, submissive and adaptive. Weaknesses are being blunt sometimes, difficulty saying no and being self-critical.
Basic Information
Full Name
Retchel Lontok
Email Address
moringatomo@gmail.com
Phone
+639175338675
Location
PH
Education
Education Completed
High School
Institution/School
Field of Study
Highschool
Graduation Year
2001
Current Enrollment
Graduated
GPA/Grade
Valedictorian level
Certifications
Achievements
Work & Experience
Company Name 1
Insight Hospital
Job Title
Front desk
Start Date
24/04/2024
End Date
24/06/2024
Job Description
-Transferring calls to the appropriate department -create and submit ticket for radiology requests -assist patients with their scheduling and appointment inquiries -answering patient inquiries
Company Name 2
SM1 Funding
Job Title
Account Sales Executive
Start Date
09/3/2018
End Date
12/14/2023
Job Description
-Cold calling/prospecting business owner leads for merchant cash advance loans -answering client inquiries -assisting clients in completing their documents for business funding -data entry -online research -email oversight and management -updating and maintaining lead list
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Business Skills
Sales & Lead Generation | Customer Relationship Management (CRM) | Market Research
Communication