Job Title
Support Ambassador
Job Description
As a Support Ambassador (Airbnb Support) at TELUS McKinley West, I promoted listings on social media, highlighted unique features, and provided prompt, professional customer support. I recommended local attractions, created personalized guidebooks, conducted property inspections, and acted on guest feedback. Additionally, I built a community by connecting with other hosts and organizing local events, all while staying informed about Airbnb policies through webinars and workshops.
Company Name 2
House Manila
Job Title
Host/PR Ambassador
Job Description
In my role as a Host/PR Ambassador at House Manila, I utilized social media for event promotion and collaborated with influencers and local businesses. I greeted guests, addressed their concerns, built relationships with regulars and VIPs, and maintained a consistent brand image. My responsibilities also included organizing themed nights, coordinating with DJs and vendors, gathering guest feedback, and staying updated with nightlife trends and competitors.