Archie Estolonio
workwithace03@gmail.com
+639501194475
PH
About Me
I have experience working as Customer Service Representative, Team Manager, and Administrative staff. Aside from these, I have also work as Pharmacy Assistant through an internship program. These are just brief background of the works that I can offer should you my capabilities. Thank you!
Basic Information
Full Name
Archie Estolonio
Email Address
workwithace03@gmail.com
Phone
+639501194475
Location
PH
Education
Education Completed
Bachelor Degree
Institution/School
Caraga State University
Field of Study
Agricultural Engineering
Graduation Year
Current Enrollment
Not Currently Enrolled
GPA/Grade
2.75
Certifications
Achievements
Work & Experience
Company Name 1
Alorica Teleservice Inc.
Job Title
Customer Service Representative
Start Date
17/08/2023
End Date
26/08/2024
Job Description
Key Responsibilities:
• Respond promptly to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services, including pricing, features, and policies.
• Resolve customer complaints and issues efficiently and professionally.
• Document customer interactions and transactions in the CRM system.
• Process orders, returns, and exchanges in accordance with company policies.
• Maintain knowledge of company products and services to assist customers effectively.
• Follow up with customers to ensure satisfaction and gather feedback.
Company Name 2
Department of Agriculture Regional Field Office
Job Title
Administrative staff
Start Date
13/06/2023
End Date
15/08/2023
Job Description
Key Responsibilities:
• Assist the Secretary in managing day-to-day administrative tasks.
• Prepare and distribute meeting agendas, minutes, and reports.
• Organize and maintain filing systems, both electronic and paper-based.
• Coordinate schedules and set up meetings, including booking venues and arranging materials.
• Handle correspondence, including emails and phone calls, ensuring timely responses.
• Assist in the preparation of presentations and documents for executive meetings.
• Maintain confidentiality regarding sensitive information and documents.
• Support project management by tracking deadlines and deliverables.
• Perform other duties as assigned by the Secretary or executive team.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Data Analysis & Data Science
Creative Skills
Graphic Design | Video Editing | Photography | Graphic Design | Video Editing | Photography
Business Skills
Project Management | Social Media Management | Product Management
Communication