Company Name 1
Wander J Social Media Consultancy Services
Job Title
General Manager
Job Description
My Task:
* Social Media Management
* Content writing
* Group pages posting
* Monthly reporting
* Facebook ad/boosting set-up
* Monthly Content Calendar
Company Name 2
ePerformax: Contact Center Outsourcing Philippines
Job Title
GLOBAL OPERATIONS TEAMMATE
Job Description
• Customer Service Support (voice and chat)
• Management and resolving customer complaints
• Identify and escalate issues to supervisors
• Provide product and service information to customers
• Research required information using available resources
• Process orders, forms, and application
• Route calls to appropriate resources
• Document all call information according to standard
operating procedure