Juvelyn dela Cruz
strongestmom.05@gmail.com
+639959707877
PH
About Me
I am living in Cavite. I have 3 years of experience in BPO industy as a Customer Service Representative. I've handled different accounts such as Telco, Radio Satellite and Healthcare and Healthcare is the longest for about 2 years and 1 month. I have knowledge in Prior Authorization, Claims, Coverage, Billing and Prescriptions.
Basic Information
Full Name
Juvelyn dela Cruz
Email Address
strongestmom.05@gmail.com
Phone
+639959707877
Location
PH
Education
Education Completed
High School
Institution/School
Emiliano Tria Tirona Memorial National High School
Field of Study
Graduation Year
2010
Current Enrollment
Graduated
GPA/Grade
Certifications
Achievements
Work & Experience
Company Name 1
Everise
Job Title
Customer Service Representative
Start Date
14/09/2022
End Date
15/05/2024
Job Description
Handled Healthcare account for Customer Service for Medical Coverage
Company Name 2
Continuum
Job Title
Customer Service Representative
Start Date
04/07/2024
End Date
17/12/2024
Job Description
Handled Healthcare account for Prescription coverage.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Copy writing & Content Creation
Business Skills
Sales & Lead Generation | Customer Relationship Management (CRM)
Communication