Talent Headshot
Reymond Ygot
mondfloresygot2@gmail.com
09062919756
US
About Me
I’m an experienced professional with over 4 years of expertise in the healthcare industry. I’ve worked as a Medical Virtual Assistant and Call Center Representative, providing comprehensive support for various healthcare providers. My experience includes managing patient care, handling scheduling, verifying insurance details, and navigating multi-line phone systems. I’m skilled at managing administrative tasks and ensuring that healthcare operations run smoothly, even in fast-paced environments. I prioritize efficiency and excellent service to support both patients and providers.
Basic Information
Full Name
Reymond Ygot
Email Address
mondfloresygot2@gmail.com
Phone
09062919756
Location
US
Education
Education Completed
Bachelor Degree
Institution/School
Polytechnic University of the Philippines
Field of Study
Business Management
Graduation Year
2010
Current Enrollment
Graduated
GPA/Grade
Certifications
Achievements
Work & Experience
Company Name 1
Medzoomer
Job Title
Appointment Setter
Start Date
03/02/2020
End Date
11/03/2022
Job Description
- Managed patient medication scheduling and bookings. - Provided excellent customer service, addressing patient inquiries and resolving issues. - Coordinate with pharmacies for timely medication delivery. - Maintained accurate records and collaborated with healthcare providers.
Company Name 2
Private Company
Job Title
Patient Experience Coordinator
Start Date
13/06/2022
End Date
15/11/2024
Job Description
- Primary contact for patients, handling appointments and addressing healthcare inquiries. - Ensured accurate patient record-keeping and privacy compliance. - Coordinated appointments with healthcare providers and resolved patient concerns. - Conducted follow-up surveys to improve patient experience.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Data Analysis & Data Science
Creative Skills
Graphic Design | Copy writing & Content Creation | Graphic Design | Copy writing & Content Creation
Business Skills
Project Management | Customer Relationship Management (CRM) | Business Analysis
Communication