Company Name 1
R1 RCM Philippines Inc.
Job Title
Senior Patient Associate
Job Description
Expert in using CRMs like AthenaHealth and in-house tools such as R1 Contact and Genesys Cloud.
Billed Insurances and Patients for large medical groups.
Explained claim denials and collected payments via debit/credit cards.
Company Name 2
Optum Global Solutions
Job Title
Provider Service Advocate
Job Description
Provided quotations for patient benefits within the US.
Assisted with pre-authorization and claims verification.
Manage claim denials.