Rea Februlyn Hinsoy
reahinsoy@gmail.com
09955333134
PH
About Me
I bring over a decade of experience as a dedicated Customer Service Representative in a fast-paced BPO environment, where I honed my skills in effective communication, problem-solving, and delivering exceptional client support. Additionally, I have more than a year of specialized experience as a Medical Virtual Assistant, providing administrative and operational support to healthcare professionals, ensuring efficiency and accuracy in managing medical tasks and patient care.
Basic Information
Full Name
Rea Februlyn Hinsoy
Email Address
reahinsoy@gmail.com
Phone
09955333134
Location
PH
Education
Education Completed
Bachelor Degree
Institution/School
Foundation University
Field of Study
Management Accounting
Graduation Year
2019
Current Enrollment
Graduated
GPA/Grade
Certifications
Achievements
Work & Experience
Company Name 1
Air Secretary
Job Title
Medical Virtual Assistant
Start Date
08/04/2024
End Date
31/12/2024
Job Description
Part-time receptionist at an Australian private clinic, providing professional and efficient administrative support.
Skillfully handled email and calendar management to ensure smooth scheduling and coordination.
Performed receptionist duties, including phone management and client communication, delivering excellent service to patients and staff.
Company Name 2
Qualfon
Job Title
Customer Service Representative
Start Date
27/11/2013
End Date
01/04/2024
Job Description
Provided exceptional phone and live chat support for U.S. telecommunications accounts, ensuring customer satisfaction and issue resolution.
Consistently met and exceeded KPIs, maintaining high standards of quality, accuracy, and efficiency.
Demonstrated strong performance in metrics-driven environments, contributing to overall team success.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Business Skills
Project Management | Product Management | Customer Relationship Management (CRM)
Communication