Aubrey Anne Jousselle Alinea
aubreyalinea@yahoo.com.ph
0915 428 4141
PH
About Me
To be able to enhance my skills and knowledge as a part of your dynamic institution that will
provide me with opportunities to grow and as a part of this organization that believes in the same vision,
work values and etiquettes. I believed that company growth and success lies in the people working as a
team to achieve its goals and objectives.
Basic Information
Full Name
Aubrey Anne Jousselle Alinea
Email Address
aubreyalinea@yahoo.com.ph
Phone
0915 428 4141
Location
PH
Education
Education Completed
Bachelor Degree
Institution/School
Our Lady of Fatima University
Field of Study
Bachelor of Science in Nursing
Graduation Year
Current Enrollment
Graduated
GPA/Grade
Average
Certifications
Achievements
Work & Experience
Company Name 1
Access Health Care
Job Title
Senior Client Partner
Start Date
05/08/2022
End Date
31/12/2024
Job Description
Gathering and Processing information required to complete the claim process.
⚫ Review claim submissions, obtain and verify information.
⚫ Build new client relationships through Outbound calls and fax.
⚫ Resolve customer concerns and requests efficiently.
⚫ Gathers all the data for Referral Files.
⚫ Assists team manager with various duties.
⚫ Recommends new and/or improved procedures to improve efficiencies.
⚫ Maintains a favorable and positive working relationship with internal and external
sources.
⚫ Consistently maintains a high level of customer satisfaction by demonstrating a helpful,
considerate attitude and a pro-active customer service approach.
Company Name 2
Crawford and Broadspire
Job Title
Clinical Program Nurse 1 / Pre- Auth. Nurse
Start Date
21/03/2022
End Date
30/07/2022
Job Description
Create files by entering information into the system.
⚫ Gathering and Processing information required to complete the claim process.
⚫ Review claim submissions, obtain and verify information.
⚫ Consistently maintains a high level of customer satisfaction by demonstrating a helpful,
considerate attitude and a pro-active customer service approach.
⚫ Operates a variety of office equipment such as, printers, personal computers, fax machines
and copiers. Reports system problems to the appropriate person when there is a problem.
⚫ Keeps abreast of internal and external changes and developments.
⚫ Assists in the training of new employees.
⚫ Assists team manager with various duties.
⚫ Recommends new and/or improved procedures to improve efficiencies.
⚫ Maintains a favorable and positive working relationship with internal and external
sources.
⚫ Keeps manager informed verbally and in writing of activities and problems within
assigned area of responsibility; refers matters beyond limits of authority to manager.
⚫ Participates in special projects and performs other duties as requested.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Data Analysis & Data Science
Creative Skills
Business Skills
Customer Relationship Management (CRM)
Communication