I am working professional background in customer service, technical support, and sales support with more than 8 years’ experience. My career has equipped me with strong problem-solving skills, ability to manage multiple requests, prioritize tasks and maintain calm in challenging situations and a customer-focused approach. My ability was to address and resolve client issues effectively, has knowledge of troubleshooting and technical solutions and has allowed me to contribute to strategic sales and enhance customer satisfaction. Experienced in providing exceptional customer support in various industries including retail, banking and technical sales accounts.