Khurt Mc Clen Binarao
khurt.binarao0495@gmail.com
09674361940
PH
About Me
Dedicated IT professional with a diverse background combining over 6 years of experience in sales within the insurance and real estate industries, along with 3 years of expertise in the Business Process Outsourcing (BPO) sector. Proven ability to leverage technical skills and strong communication abilities to enhance customer satisfaction and drive sales performance. Proficient in managing customer interactions through calls, chat, and email, ensuring prompt and effective resolutions. Committed to continuous learning and adapting to new technologies, with a strong understanding of the IT landscape and its applications in business processes. Seeking to utilize my unique blend of sales acumen and technical expertise to contribute to organizational success.
Basic Information
Full Name
Khurt Mc Clen Binarao
Email Address
khurt.binarao0495@gmail.com
Phone
09674361940
Location
PH
Education
Education Completed
Bachelor Degree
Institution/School
Cagayan de Oro College Phinma
Field of Study
Information Technology
Graduation Year
2016
Current Enrollment
Graduated
GPA/Grade
Certifications
Achievements
Work & Experience
Company Name 1
Pru Life UK
Job Title
Licensed Financial Advisor
Start Date
18/12/2018
End Date
Job Description
Client Consultation and Needs Assessment: Conduct thorough assessments of clients' financial situations and goals to develop tailored financial plans and life insurance solutions that align with their long-term objectives.
Investment and Insurance Product Expertise: Provide expert guidance on a wide range of financial products, including investment vehicles, retirement plans, and life insurance policies, ensuring clients are informed and equipped to make sound financial decisions.
Regulatory Compliance and Ethical Standards: Maintain compliance with industry regulations and ethical standards while fostering strong client relationships through transparent communication, ongoing support, and education on financial strategies and market trends.
Company Name 2
Concentrix Service Corporation
Job Title
Customer Representative
Start Date
11/05/2021
End Date
24/12/2024
Job Description
Provide Exceptional Customer Service: Respond to inquiries and resolve issues via phone, email, or chat, ensuring a positive customer experience and maintaining high satisfaction ratings.
Product Knowledge and Problem Solving: Utilize in-depth knowledge of products and services to assist customers effectively, troubleshoot problems, and provide tailored solutions.
Record Keeping and Reporting: Maintain accurate records of customer interactions and feedback, documenting issues and resolutions in the CRM system to support continuous improvement initiatives.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Graphic Design | Copy writing & Content Creation | Graphic Design | Copy writing & Content Creation
Business Skills
Digital Marketing | Social Media Management | Customer Relationship Management (CRM) | Market Research
Communication