Diane Ochea
mdianepamelao@gmail.com
09501384880
PH
About Me
Hi everyone, my name is Diane Ochea and I'm excited to introduce myself! With 5 years of experience in BPO as a customer service representative, I've developed strong communication skills and a passion for helping others. As a customer service representative in BPO, I've learned to thrive under pressure and stay calm under stressful situations. But when the workday is over, I love to relax and have some fun! Whether it's playing mobile games or watching movies, I enjoy doing things that take my mind off the daily grind.
Basic Information
Full Name
Diane Ochea
Email Address
mdianepamelao@gmail.com
Phone
09501384880
Location
PH
Education
Education Completed
Bachelor Degree
Institution/School
Üniversity of Rizal System
Field of Study
Bsit
Graduation Year
2018
Current Enrollment
Graduated
GPA/Grade
2
Certifications
Achievements
Work & Experience
Company Name 1
Results Cx
Job Title
Customer service representative
Start Date
15/03/2019
End Date
Job Description
Assisting customer with the phone, billing, accessibility and connection issue.
Company Name 2
Magellan solutions
Job Title
Customer service representative
Start Date
01/08/2024
End Date
01/06/2024
Job Description
Assisting customer (hospitals in US) to recover the overpayment they made to some vendors in US. Reconciliation of any open credit as well.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Graphic Design | Photography | Copy writing & Content Creation | Graphic Design | Animation & Motion Graphics | Video Editing | Photography | Copy writing & Content Creation
Business Skills
Digital Marketing | Social Media Management | Sales & Lead Generation | Market Research
Communication