Company Name 1
Concentrix
Job Title
Operations Supervisor
Job Description
Administer different coaching techniques.
• Execute daily, weekly and monthly game plans.
• Create and evaluate plans based on historical data on performance trends.
• Manage and prioritize all production processes and implement all production plans.
• Administered performance review and performance enhancement reviews.
• Supervise effective working of team members and prepare effective production strategies
and ensure compliance to all company policies.
Company Name 2
Teleperformance
Job Title
Operations Supervisor
Job Description
Develops team member’s skills and capabilities through coaching.
• Execute daily, weekly and monthly game plans.
• Create and evaluate plans based on historical data on performance trends.
• Manage and prioritize all production processes and implement all production plans.
• Administered performance review and performance enhancement reviews.
• Supervise effective working of team members and prepare effective production strategies
and ensure compliance to all company policies.