Karen Joy Sumugat
karensumugat@icloud.com
09054609654
PH
About Me
I’m an administrative assistant with over two years of experience supporting teams and helping keep things running smoothly. I’ve had the chance to work in different industries, where I’ve learned to manage office operations, organize schedules, handle communications, and keep everything on track. I’m always looking for ways to make processes more efficient and ensure everything stays organized.
I’m comfortable with office software like Microsoft Office and Google Workspace, and I’m experienced in managing databases and keeping records up to date. I’m detail-oriented, can juggle multiple tasks at once.
Basic Information
Full Name
Karen Joy Sumugat
Email Address
karensumugat@icloud.com
Phone
09054609654
Location
PH
Education
Education Completed
Bachelor Degree
Institution/School
Field of Study
Health
Graduation Year
2012
Current Enrollment
Graduated
GPA/Grade
Certifications
Achievements
Work & Experience
Company Name 1
GraceCo Careers
Job Title
Administrative Assistant
Start Date
03/01/2022
End Date
06/08/2024
Job Description
Manage and organize the executive’s calendar
Schedule and coordinate meetings, appointments, and events
Ensure timely reminders and follow-ups
Plan and book travel itineraries, accommodations, and transportation
Prepare travel documents and itineraries
Handle travel-related issues and changes
Maintain and organize confidential files and documents
Handle data entry and database management
Ensure information is easily accessible and secure
Provide personal support to the executive as needed
Handle personal errands and tasks
Manage personal schedules and commitments
Screen and manage phone calls, emails, and correspondence
Draft and prepare professional emails, letters, and reports
Facilitate communication between the executive and stakeholders
Company Name 2
Prominent Outsource
Job Title
Appointment Setter
Start Date
07/09/2020
End Date
21/12/2021
Job Description
Research and identify potential business clients
Qualify leads based on predefined criteria
Maintain and update a database of potential clients
Reach out to potential clients via phone, email, or social media
Introduce the company and its products or services
Establish rapport and build relationships with prospects
Schedule appointments between sales representatives and potential clients
Coordinate calendars to find suitable meeting times
Send meeting invites and confirmations
Enter and update prospect information in the CRM system
Track communication history and appointment status
Generate reports on appointment metrics and outcomes
Maintain detailed records of calls, emails, and appointment outcomes
Document any specific prospect requirements or interests
Track the effectiveness of appointment-setting efforts
Build and maintain positive relationships with potential clients
Handle objections and rejections professionally
Ensure a positive experience for all contacts with the company
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Business Skills
Product Management
Communication