RISHEL CINCO
cincorishel1@gmail.com
09261447862
PH
About Me
I am a MEDICAL VIRTUAL ASSISTANT who answers patients/parents queries via phone, text, chat and email. My main role is to verify patient's Medicaid and private insurances. I would also conduct claim investigation, call insurance companies for claims status and updates.
Basic Information
Full Name
RISHEL CINCO
Email Address
cincorishel1@gmail.com
Phone
09261447862
Location
PH
Education
Education Completed
Associate Degreegree
Institution/School
St. Augustine School of Nursing
Field of Study
Diploma in Practical Nursing
Graduation Year
2011
Current Enrollment
Graduated
GPA/Grade
Certifications
Achievements
Work & Experience
Company Name 1
MY MOUNTAIN MOVER
Job Title
MEDICAL RECEPTIONIST
Start Date
08/22/2024
End Date
Job Description
I am a medical receptionist who answers patients/parents queries via phone, text, chat and email. My main role is to verify patient's Medicaid and private insurances. I would also conduct claim investigation, call insurance companies for claims status and updates.
Company Name 2
OPTUM GLOBAL SOLUTIONS
Job Title
CSR/TSR/Chat & Email Support
Start Date
End Date
Job Description
*Handled a large volume of inbound and outbound calls in assisting members, providers and insurance companies with benefits, eligibility,
claim inquiries and prior–authorization status.
*Gathered information from providers or members (e.g. accident information, cob) and input data into the system.
*Assisted members and providers with appeal submission and provided appeal status
*Provided technical support for UMR website and application
*Helped members with In-network providers appointment scheduling
Provided customer service via email and chat
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Video Editing
Business Skills
Sales & Lead Generation | Customer Relationship Management (CRM)
Communication