I have over three years experience as a Virtual Assistant for Healthcare campaign, 1 year experience as a Paralegal Assistant for Personal Injury. eight years experience as a Customer Care Professional and one year as a Technical Support Representative in OPTUM UnitedHealth Group and we used to assist medical billers in their issues with claims, authorization, benefits and eligibility, and online access about their website. Through hands-on experience, I have gained a great deal of knowledge that is applicable to this role including medical coding especially in Mental Health, claims processing and dealing with health care insurance representatives. The training and education that I have gained from my said U.S Health Care Insurance Company will definitely help me enormously in becoming an effective Virtual Assistant.