Hello, you can simply call me Cham. I am a very resilient and reliable person. I must say I am flexible and can adapt to anything. I am comfortable working in a group or independently. I am also very resourceful. I have been working in the BPO industry for about 8 years and transitioned to being a virtual assistant 3 years ago. My recent job mainly involves scheduling patient appointments with their doctors, submitting prescription refill requests, relaying patient concerns to the doctor, and calling patients back with the doctor’s recommendations and possible prescriptions. I also verify insurance details when the other team member is unavailable and send faxed documents required for referrals