I am an enthusiastic, reliable, and hardworking professional with over 10 years of experience in delivering high-quality customer service and support for various call center companies and travel agencies, serving both leisure and corporate accounts. I excel in communicating with clients via phone and email, and I have hands-on experience with live chat support platforms such as Zendesk and Obex. I am quick to learn and adapt to new tools, ensuring tasks are completed efficiently and accurately. Additionally, I am proficient in using Global Distribution Systems (GDS) such as Amadeus, Worldspan, and Sabre, allowing me to manage travel arrangements seamlessly. From fare quotations and hotel accommodations to rental transportation, I can organize travel plans from start to finish, including handling unforeseen issues or complaints with professionalism and care. I am committed to meeting deadlines and always strive to deliver on my promises. While I thrive in collaborative team environments, I am equally capable of managing accounts independently when required. My goal is to consistently provide exceptional customer service and support, exceeding expectations in all tasks assigned to me. I am excited about the opportunity to contribute to your team and assist with any customer service needs or related responsibilities. Thank you for considering my application, and I look forward to the possibility of working with you.