Catherine Ceron
cceron.va@gmail.com
09171901925
PH
About Me
Hi, I'm Catherine but you can call me KC. I’ve spent 15 years working in the BPO industry, specializing in customer service, sales, and lead generation. I transitioned into a virtual assistant role last 2018, where I’ve expanded my skill set in social media management, marketing, real estate, and administrative tasks. I love learning new things and continuously widening my skillset, as I believe it’s key to staying adaptable and relevant in any role.
As a virtual assistant, I’m passionate about helping business owners free up their time so they can focus on the core aspects of their business while I handle the back-end operations. Whether it’s managing communications, social media, marketing, or other administrative tasks, I enjoy contributing to the overall success of a business.
I’m a strong team player who loves collaborating with others and embracing new ideas. I believe in constantly improving myself, both professionally and personally, to be the best version of myself in every role I take on. Outside of work, I love traveling, spending time with my cats, and doing charity work to help my community.
I take pride in being organized and meeting deadlines. I believe in delivering high-quality work and making sure things run smoothly so that my clients can trust that everything is taken care of.
Basic Information
Full Name
Catherine Ceron
Email Address
cceron.va@gmail.com
Phone
09171901925
Location
PH
Education
Education Completed
Bachelor Degree
Institution/School
Pamantasan ng Lungsod ng Maynila
Field of Study
Bachelor of Science in Mass Communication
Graduation Year
2004
Current Enrollment
Graduated
GPA/Grade
1.75
Certifications
Achievements
Work & Experience
Company Name 1
One Eleazar LLC
Job Title
Executive Administrative Assistant
Start Date
05/12/2023
End Date
18/10/2024
Job Description
As an Executive Administrative Assistant, I am responsible for a variety of tasks aimed at ensuring smooth daily operations. My duties include setting up photographer sessions and verifying that photos and bios are correctly displayed on the website. I also manage the Moxiworks Real Estate Application and Constant Contact. I track agent office hours, arrange meetings and appointments, and serve as a liaison with building staff. Additionally, I handle CRM data entry, and assist with basic social media tasks by improving the appearance of posts. For data-related tasks, I track developer updates, with training provided by the client. On the creative side, I support agents with creating visual content using Canva to enhance their marketing efforts.
Company Name 2
Fire Pit Stock
Job Title
Shopify Virtual Assistant/Customer Support
Start Date
22/08/2022
End Date
25/11/2023
Job Description
As a Shopify Virtual Assistant/Customer Service Support, I am responsible for ensuring the smooth operation of the eCommerce store. I handle customer inquiries across various platforms, including calls, email, live chat, and social media, responding to questions and providing excellent customer support. I manage order fulfillment by processing orders with suppliers, handling returns and exchanges, and resolving any customer complaints. My role also involves product management, where I upload new products, write product descriptions, set prices, and keep inventory updated. I track orders to monitor statuses and ensure timely shipping, and I manage stock levels to avoid stockouts or overstocking. Additionally, I create and process invoices for both suppliers and customers, and maintain accurate data entry to ensure all records are up-to-date and organized.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Graphic Design | Graphic Design
Business Skills
Social Media Management | Sales & Lead Generation | Product Management | Customer Relationship Management (CRM) | Market Research
Communication