Shely Ann Enriquez
shelyqhlee1234@gmail.com
(+63)9309181054
PH
About Me
I am Shely, a Station Head with over 4 years of experience in the retail industry, specifically in the petroleum retail sector. In my role, I oversee the overall operations of the station, ensuring smooth daily activities, compliance with company standards, and optimal team performance.
I specialize in managing teams, inventory, and finances, ensuring accurate cash handling, reporting, and order management. I’ve successfully implemented strategies that improved operational efficiency, enhanced customer satisfaction, and maintained strong client relationships.
One of my key accomplishments includes monthly increase of sales to 10%, reducing operational costs of 5% and improving employee performance.
I enjoy the dynamic environment of the petroleum retail sector and take pride in mentoring my team and solving challenges to meet business goals. I’m now looking forward to bringing my skills and experience to a new opportunity where I can contribute to achieving organizational objectives and drive growth.
Basic Information
Full Name
Shely Ann Enriquez
Email Address
shelyqhlee1234@gmail.com
Phone
(+63)9309181054
Location
PH
Education
Education Completed
Bachelor Degree
Institution/School
City College of Tagaytay
Field of Study
Business Administration
Graduation Year
2013
Current Enrollment
Graduated
GPA/Grade
2.04
Certifications
Achievements
Work & Experience
Company Name 1
SEAOIL PHILIPPINES, INC.
Job Title
Station Head
Start Date
30/07/2019
End Date
17/01/2024
Job Description
Job Description: Station Head
Position Summary:
The Station Head ensures the efficient day-to-day operations of the station by overseeing staff, maintaining compliance with company standards, managing financial and administrative tasks, and delivering excellent customer service. This role plays a key part in achieving station goals by monitoring performance, inventory, and key operational metrics.
Key Responsibilities:
1. Station Operations Management:
▪︎ Oversee the smooth operation of the station, ensuring adherence to schedules, timely reporting, and accurate documentation.
▪︎ Perform regular evaluations to maintain compliance with company policies and standards.
2. Team Supervision and Development:
▪︎ Lead and supervise station personnel, focusing on training, performance evaluation, and fostering a collaborative team environment.
3. Financial Administration:
▪︎ Facilitate cash handling, order and inventory management, and financial documentation.
▪︎ Process invoices, pay bills, track payments, and provide comprehensive financial reports.
▪︎ Monitor client payments, resolve overdue invoices, and ensure accounts are current.
4. Client Relations:
▪︎ Serve as a primary point of contact for client inquiries, delivering outstanding service and ensuring high satisfaction.
5. Market Analysis and Strategic Planning:
▪︎ Stay informed about market trends and competitor activities, including pricing, promotions, and selling strategies.
▪︎ Analyze trends to inform strategic decisions and station improvements.
6. Key Performance Indicators (KPIs):
▪︎ Track and monitor KPIs to evaluate station performance and identify opportunities for improvement.
7. General Office Management:
▪︎ Handle administrative tasks such as ordering supplies, maintaining schedules, and ensuring proper documentation.
8. Other Duties:
▪︎ Perform additional tasks as required to ensure the effective and efficient operations of the station.
Company Name 2
FullHaus Color and Coating Corporation
Job Title
Office Staff
Start Date
16/09/2018
End Date
16/02/2019
Job Description
Job Description: Office Staff
Position Summary:
The Office Staff is responsible for performing a variety of administrative, organizational, and coordination tasks to ensure smooth office operations. This role includes managing communication, maintaining an organized workspace, tracking inventory, and supporting dispatch and delivery processes.
Key Responsibilities:
1. Communication Management:
▪︎ Answer and direct phone calls to the appropriate personnel.
▪︎ Greet and assist visitors, ensuring a professional and welcoming environment.
▪︎ Inform the manager about scheduled appointments and visitor updates.
2. Office Organization:
▪︎ Maintain an organized and clean workspace.
▪︎ Sort, organize, and file documents and mail systematically for easy access.
3. Inventory Management:
▪︎ Track and manage office inventory, ensuring supplies are well-stocked.
4. Dispatch and Delivery Coordination:
▪︎ Assist in dispatching order items to customers, ensuring accuracy and timeliness.
▪︎ Coordinate with truck drivers regarding routes, schedules, and client sales orders.
5. Order Receiving:
▪︎ Receive and verify company orders, ensuring proper documentation and updating relevant records.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Business Skills
Project Management | Digital Marketing | Sales & Lead Generation | Product Management | Customer Relationship Management (CRM) | Business Analysis | Market Research
Communication