Jody Asilum
jodyasilum@gmail.com
09951235057
PH
About Me
An eager-learner person with strong problem-solving skills and a master in dealing with different kinds of people molded with more than six years of experience. Performing the job beyond expectations, completing tasks promptly, and can handle multiple tasks daily.
Basic Information
Full Name
Jody Asilum
Email Address
jodyasilum@gmail.com
Phone
09951235057
Location
PH
Education
Education Completed
Bachelor Degree
Institution/School
Holy Cross of Davao College
Field of Study
Information Technology
Graduation Year
2012
Current Enrollment
Graduated
GPA/Grade
Certifications
Achievements
Work & Experience
Company Name 1
SoftServe Clothing
Job Title
Customer Service Support
Start Date
15/04/2020
End Date
12/04/2022
Job Description
Responsible for answering customer queries in a timely and accurate way via email (using Freshdesk, Zendesk, and Shopify) Interact with customers and clients by addressing inquiries and resolving complaints, generally providing a higher level of customer support with the products and services.
Company Name 2
Singulart
Job Title
Chat/ Customer Support
Start Date
14/07/2021
End Date
16/04/2024
Job Description
Responsible for communicating with customers and assisting them with their pre and post-sale needs.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Business Skills
Social Media Management | Product Management | Customer Relationship Management (CRM) | Market Research
Communication