Company Name 1
INFINITY SUPPORT SERVICES
Job Title
General virtual assistant
Job Description
-Coordinated and managed staff schedules for NDIS participants, ensuring timely and effective service delivery.
-Processed invoices using Xero.
-Maintained compliance with NDIS policies and procedures while optimizing resource allocation.
-Allocated rosters and scheduled support workers using Brevity Care.
-Monitored staff availability and adjusted rosters to accommodate changes or emergencies.
-Prepared detailed reports on service delivery and rostering performance.
Company Name 2
DAWSON DESIGN
Job Title
Virtual Assistant
Job Description
Strategized, executed, and managed social media campaigns across various platforms to enhance brand visibility, engagement, and audience growth
Assisted with general administrative tasks, such as scheduling and document management.
Skilled in using CRM systems such as Gorgias and Shopify, along with chat software, to effectively manage and prioritize numerous conversations.
Monitored and tracked custom orders to ensure timely fulfillment and customer satisfaction.
Handled incoming calls and made follow-up calls to clients and customers.
Used basic office software to manage tasks and maintain records.