Alexis Christine Ubarra
xirhonneubarra@gmail.com
09610294652
PH
About Me
I am confidently flexible with new tasks. They say change is constant in this world, and I fully embrace those changes.
I started my career as an English communication tutor. Later, I worked as a customer service representative for a travel agency for five years, followed by roles in technical support for a US telecommunications company and billing and sales chat support.
However, I realized that working in an office no longer suited me, especially as a mom of two. This led me to venture into the VA world, where my niches include appointment setting, administrative assistance, lead generation, and recruitment.
Basic Information
Full Name
Alexis Christine Ubarra
Email Address
xirhonneubarra@gmail.com
Phone
09610294652
Location
PH
Education
Education Completed
Bachelor Degree
Institution/School
Bago City College
Field of Study
Bachelor or Elementary Education
Graduation Year
2013
Current Enrollment
Graduated
GPA/Grade
86
Certifications
Achievements
Work & Experience
Company Name 1
Freelance
Job Title
Virtual Assistant
Start Date
22/02/2024
End Date
31/12/2024
Job Description
My portfolio showcases a decade-long journey where I've dedicated myself to mastering phone-based roles, particularly excelling in customer service, appointment setting, cold calling, and efficiently handling travel reservations. My proficiency extends to various software tools, including Google Suites, Go High Level, Trello, and Canva, and I'm committed to further enhancing my skills with these tools in the coming months.
In addition to my core skills, I'm adept at fundamental administrative tasks, such as diligently updating spreadsheet data and managing email communications with efficiency. This blend of phone-based expertise, software proficiency, and administrative capabilities positions me as a versatile and adaptable professional, poised to thrive in diverse roles.
Moreover, I've recently ventured into Lead Generation, leveraging platforms like LinkedIn Sales Navigator, Apollo.io, Instantly.ai, and Scrupp to expand my skill set and broaden my professional horizons
Company Name 2
Teleperformance Bacolod
Job Title
Customer Service Representative
Start Date
12/03/2024
End Date
06/09/2019
Job Description
I worked with a US travel account for 5 years. We make the booking, changes and most of all address customer's complaints. I am familiar with working with the tools SABRE and Amadeus.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Business Skills
Social Media Management | Customer Relationship Management (CRM)
Communication