Erika Rwen Capinig
capinigerikarwen@gmail.com
+639102989356
PH
About Me
I am a registered nurse from the Philippines with 6 years of experience as a staff nurse and 5 years as a medical virtual assistant. In my virtual assistant role, I handle tasks such as insurance verification, processing prior authorizations, managing pending or denied claims, charging patient copays and deductibles, handling inbound and outbound calls, calendar management, following up on pending labs, checking PDMP, preparing medications and laboratory orders. I am proficient in various EHR systems, including DrChrono, Charm, ICANotes, Practice Fusion, and AdvanceMD. Additionally, I have experience with other healthcare-related platforms, making me adaptable and quick to learn new systems.
Basic Information
Full Name
Erika Rwen Capinig
Email Address
capinigerikarwen@gmail.com
Phone
+639102989356
Location
PH
Education
Education Completed
Bachelor Degree
Institution/School
Field of Study
Nursing
Graduation Year
2010
Current Enrollment
Graduated
GPA/Grade
Certifications
Achievements
Work & Experience
Company Name 1
SohoMD
Job Title
Medical Virtual Assistant
Start Date
23/09/2019
End Date
30/11/2024
Job Description
The role involves managing medication refills, prior authorizations, and patient referrals, as well as handling forms, documents, and lab orders. Responsibilities include responding to patient inquiries, coordinating care with external providers, and assisting with billing, insurance verification, and appointment scheduling. Additional tasks include phone handling, training new hires, updating department policies, generating reports, conducting team meetings, and providing support to team members. The position also involves calendar management, ensuring session accuracy, and addressing patients’ billing or scheduling concerns while maintaining efficient communication and workflow.
Company Name 2
Ospital ng Palawan
Job Title
Staff Nurse
Start Date
02/01/2012
End Date
31/12/2018
Job Description
Provide direct patient care and assess patient needs.
Administer medications and treatments as prescribed by physicians.
Monitor and record patient vital signs and medical history.
Collaborate with healthcare team members to develop and implement patient care plans.
Educate patients and their families about health management and discharge instructions.
Maintain accurate documentation of patient care, treatments, and responses.
Assist in triaging patients and prioritizing care based on urgency.
Perform basic nursing procedures and assist in medical procedures as required.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Business Skills
Social Media Management | Customer Relationship Management (CRM)
Communication