Job Title
Email Marketer - Virtual Assistant
Job Description
Prioritizing emails from most to least important and scheduling appointments using assigned calendar links.
Managing a high volume of 200 to 400 emails daily and responding to 120 to 150 emails daily.
Creating accurate profile documentation in HubSpot to facilitate closing deals for financial plans.
Enter data into CRM (HubSpot) accurately and updating existing data records
Verifying accuracy of data and error
Job Title
Airbnb Support Ambassador - Resolutions II Department
Job Description
Facilitating reservation cancellations and modifications efficiently and courteously to ensure customer satisfaction.
Providing detailed information on availabilities, rates, amenities, and other booking-related inquiries to assist customers in making informed decisions.
Educating customers on the terms and conditions associated with booking information to manage expectations and avoid misunderstandings.
Managing refund and reimbursement processes promptly and accurately in accordance with company policies and procedures.
Effectively managing incoming phone calls and emails, promptly addressing customer inquiries and concerns to provide exceptional service and support