My name is Amzon Jourgann Cotejo. I am an enthusiastic, self-motivated, reliable, and hardworking individual. I excel as both a team player and an independent worker, adapting well to challenging situations. I thrive under pressure and consistently meet strict deadlines. With 7 years of experience in the call center industry, I have handled various accounts, including two years specializing in medical and healthcare services. During this time, I gained expertise in assisting patients with claims, processing insurance verifications, handling prior authorizations, managing emails, performing data entry, and conducting research.