Nicole Perez
n_perez31998@yahoo.com
09156714156
PH
About Me
I’m Nicole Anne B. Perez, 26, a college undergraduate from Universidad de Sta. Isabel in Naga City. I previously worked as a private secretary to the owner of Avenue Plaza Hotel, where I managed calendars, handled bookkeeping, coordinated office supplies, and performed errands like banking.
Known for being detail-oriented, organized, and proactive, I excel in multitasking and thrive in fast-paced environments. My blend of administrative expertise and customer service skills makes me an asset in roles requiring efficiency and attention to detail.
Basic Information
Full Name
Nicole Perez
Email Address
n_perez31998@yahoo.com
Phone
09156714156
Location
PH
Education
Education Completed
Bachelor Degree
Institution/School
Universidad De Sta. Isabel
Field of Study
AB-Psychology
Graduation Year
Under graduate
Current Enrollment
Not Currently Enrolled
GPA/Grade
N/A
Certifications
Achievements
Work & Experience
Company Name 1
Avenue Plaza Hotel
Job Title
Private Secretary
Start Date
15/07/2020
End Date
03/02/2024
Job Description
I provide administrative and personal support to executives or individuals. Key responsibilities include managing schedules, organizing meetings, handling correspondence, maintaining records, running errands, and ensuring efficient daily operations. Strong organizational, communication, and multitasking skills are essential for this role.
Company Name 2
Sutherland Global Services
Job Title
Customer Representative
Start Date
10/03/2018
End Date
02/07/2020
Job Description
As a Customer Service Representative for Amazon, responsibilities included:
• Handling inbound and outbound calls to assist with technical and non-technical issues related to Amazon products and services.
• Guiding customers on using the Amazon website and resolving order-related inquiries.
• Assisting with tracking shipments, processing returns or exchanges, and providing solutions to customer concerns.
This role required strong communication skills, problem-solving abilities, and a focus on delivering excellent customer service.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Cloud Computing
Creative Skills
Copy writing & Content Creation | Photography | Branding & Visual Identity
Business Skills
Market Research
Communication