Talent Headshot
Novelyn Jane Villacastil
novelynjanevillacastil@gmail.com
09474382227
PH
About Me
I am a dedicated and reliable professional with a degree in Education, majoring in Physical Education, and I am also a licensed professional teacher. With over seven years of diverse experience, I have developed a strong background in teaching, as well as in the Business Process Outsourcing (BPO) and Recruitment Process Outsourcing (RPO) industries. My expertise spans a variety of roles, including executive recruitment and administrative support. Throughout my career, I have honed a wide range of skills, including full-cycle recruitment, data mining, data entry, email management, and appointment setting. I am proficient with CRM systems such as Zendesk, Microsoft Dynamics, and Oracle, and I am experienced in ensuring quality assurance and providing customer service. Additionally, I bring experience in language training and team management, all of which have contributed to my ability to support international clients effectively. I am highly committed to delivering top-notch administrative support and helping organizations streamline their operations and recruitment processes. My passion for people and my focus on quality and efficiency have been key drivers in my success so far, and I am eager to continue growing and contributing in this field.
Basic Information
Full Name
Novelyn Jane Villacastil
Email Address
novelynjanevillacastil@gmail.com
Phone
09474382227
Location
PH
Education
Education Completed
Bachelor Degree
Institution/School
Philippine Normal University
Field of Study
Secondary Education
Graduation Year
2016
Current Enrollment
Graduated
GPA/Grade
Certifications
Achievements
Work & Experience
Company Name 1
Hikinex
Job Title
Executive Recruiter
Start Date
16/11/2021
End Date
24/06/2023
Job Description
Responsible for sourcing, attracting, and hiring top-tier executive talent for key leadership positions within the company. This role requires a strategic and proactive approach to recruitment, ensuring the selection of high-performing candidates that align with the company's long-term goals. The Executive Recruiter will work closely with hiring managers and senior leadership to understand hiring needs and maintain a robust pipeline of executive-level candidates.
Company Name 2
Concentrix CVG Inc
Job Title
Floor Support/ SME, Billing and Technical Support Specialist
Start Date
24/06/2019
End Date
08/05/2021
Job Description
Receive inbound calls and do outbound calls for sales, pitch, close new lines, and handle supervisor calls.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Photography | Photography
Business Skills
Social Media Management | Customer Relationship Management (CRM)
Communication