CRYSTAL MARIE DE LA TORRE
creyhhdelatorre@gmail.com
0933963167
PH
About Me
Passionate individual with over 3 years of experience in providing financial services to communities. Been to different cities providing service. Mastered skills in managing credit risk, managing client relationships, and promoting financial literacy programs contributing to economic development of the community. Dedicated to further provide awesome customer service personally or online.
Basic Information
Full Name
CRYSTAL MARIE DE LA TORRE
Email Address
creyhhdelatorre@gmail.com
Phone
0933963167
Location
PH
Education
Education Completed
High School
Institution/School
BENTHEL ASIA SCHOOL OF TECHNOLOGY, INC.
Field of Study
ACCOUNTANCY, BUSINESS, AND MANAGEMENT
Graduation Year
2020
Current Enrollment
Graduated
GPA/Grade
92
Certifications
Achievements
Work & Experience
Company Name 1
ASA PHILIPPINES FOUNDATION, INC.
Job Title
FINANCE OFFICER
Start Date
15/12/2020
End Date
29/02/2024
Job Description
Responsible regarding financial data and analysis of trends, enabling data-driven risk monitoring, customer service, and decision-making. Handles portfolios for a wide range of clients, showing an in-depth understanding of the principles of financial empowerment.
Company Name 2
CONCENTRIX & RESULTSCX
Job Title
CUSTOMER SERVICE REPRESENTATIVE
Start Date
11/04/2024
End Date
31/12/2024
Job Description
Responsible for providing high-quality service and support to customers of Xfinity at Concentrix. This includes answering inquiries, resolving issues mainly troubleshooting, processing orders, and providing information regarding services such as mobile, internet, cable, or broadband. In ResultsCX, I am responsible for answering member's inquiries regarding their health insurance specifically, Humana. Inquiries such as checking for medical benefits, providers, authorizations and referral status, copayments and coinsurances, claims status, and pharmacy concerns such as overriding and initiating prior authorizations.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Data Analysis & Data Science
Creative Skills
Graphic Design | Video Editing | Photography | Copy writing & Content Creation | Graphic Design | Video Editing | Photography | Copy writing & Content Creation
Business Skills
Project Management | Social Media Management | Product Management | Customer Relationship Management (CRM) | Business Analysis | Market Research
Communication