Katrina Marie Tiozon
kmc.agustin@gmail.com
+639178479449
PH
About Me
I am a highly skilled and motivated professional with three years of extensive experience as a Virtual Assistant. Throughout my career, I have demonstrated a strong commitment to providing exceptional administrative and executive support and delivering results that contribute to the smooth operation of the company.
Basic Information
Full Name
Katrina Marie Tiozon
Email Address
kmc.agustin@gmail.com
Phone
+639178479449
Location
PH
Education
Education Completed
Bachelor Degree
Institution/School
Trinity University of Asia
Field of Study
Nursing
Graduation Year
2011
Current Enrollment
Graduated
GPA/Grade
Certifications
Achievements
Work & Experience
Company Name 1
Finish More Music
Job Title
General Virtual Assistant
Start Date
01/03/2021
End Date
22/11/2024
Job Description
I manage and organize emails, respond to inquiries, prioritize messages, and handle scheduling requests to ensure smooth communication. I also schedule appointments, meetings, and reminders, ensuring there are no conflicts in the calendar. My responsibilities extend to customer service, where I respond to client inquiries, process orders, address complaints, and provide support via email and live chat. I handle data entry, organize information into databases, spreadsheets, and CRM systems, and create, format, and proofread documents like reports and presentations. I arrange travel by booking flights, hotels, and transportation, prepare itineraries, and address travel-related inquiries. Financially, I create and track invoices, monitor business expenses, and ensure accurate financial record-keeping through bank reconciliation and accounts payable/receivable management. I assist in preparing financial reports, tracking budgets, forecasting expenses, and managing payroll. I also utilize software like QuickBooks and Xero for bookkeeping tasks. In addition to project management, where I track timelines and tasks, I manage social media content and engagement. I conduct business-related research, maintain client communication, support team members with administrative tasks, and facilitate smooth workflows. Lastly, I organize virtual meetings, prepare agendas, and take meeting minutes.
Company Name 2
St. Luke's Medical Center
Job Title
Staff Nurse/ Charge Nurse
Start Date
01/03/2013
End Date
30/11/2018
Job Description
In my role, I monitored patients' vital signs, observed changes in their condition, and responded promptly to any signs of deterioration. I ensured accurate and detailed patient records were maintained, including assessments, interventions, medication administration, and any changes in their condition. I also coordinated nursing care on the unit by assigning staff and managing monthly staff scheduling. Additionally, I supervised patient admissions and discharges, ensuring a smooth transition from the hospital to home.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Video Editing | Video Editing
Business Skills
Project Management | Social Media Management | Product Management | Customer Relationship Management (CRM)
Communication