Christylle Kate Melgar
katemelgar6@gmail.com
09159166077
PH
About Me
I am a hardworking mom from Cebu, Philippines. I have call center experience for 5years now handling different types of accounts like Financial, Technical, and Telco Account. I know to handle stress and can multitask the job. I am always motivated to work as I know how to value my salary since I have a huge responsibility in life as a mom. I always put passion in everything I do and that turns out loving the job that I have. I am confident that I can easily adapt the environment and the process as I always do my best to really master the job.
Basic Information
Full Name
Christylle Kate Melgar
Email Address
katemelgar6@gmail.com
Phone
09159166077
Location
PH
Education
Education Completed
Bachelor Degree
Institution/School
University of Cebu Main Campus
Field of Study
BSBA-Marketing Management
Graduation Year
2019
Current Enrollment
Graduated
GPA/Grade
2.0
Certifications
Achievements
Work & Experience
Company Name 1
Teleperformance
Job Title
Technical Support Representative
Start Date
19/09/2019
End Date
26/05/2022
Job Description
We take calls from customers needing help of their Doorbells, CCTV Cameras, and navigation on their application. We walk customers through troubleshooting. We also do upselling.
Company Name 2
Concentrix
Job Title
Fraud Analyst
Start Date
28/07/2024
End Date
26/10/2024
Job Description
We receive calls from customer reporting a suspected fraud on their bank account. We put a hold on bank account if there's a confirmed fraud. We analyze fraud issue on the account.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Graphic Design | Video Editing | Copy writing & Content Creation | Graphic Design | Video Editing | Copy writing & Content Creation
Business Skills
Project Management | Digital Marketing | Social Media Management | Sales & Lead Generation | Product Management | Customer Relationship Management (CRM)
Communication