Talent Headshot
Joanna Paula Cheng
joannapaulaoloya12@gmail.com
3404736442
US
About Me
With seven years of experience in customer service roles, I am eager to bring my extensive skills in delivering exceptional customer experiences to your esteemed organization. Throughout my career, I have honed my ability to handle a wide range of customer inquiries and issues effectively and efficiently. I am adept at utilizing various communication channels, including phone, email, and live chat, to resolve customer concerns promptly while maintaining a professional and empathetic demeanor. My experience has equipped me with strong problem-solving skills and the ability to adapt quickly to new systems and processes, ensuring seamless interactions with customers. At my previous positions, I consistently received positive feedback for my dedication to customer satisfaction and my commitment to representing the company's values with every interaction. I am confident that my strong interpersonal skills, combined with my solid understanding of customer service principles, make me a perfect fit for your team.
Basic Information
Full Name
Joanna Paula Cheng
Email Address
joannapaulaoloya12@gmail.com
Phone
3404736442
Location
US
Education
Education Completed
Bachelor Degree
Institution/School
National College of Business Administration
Field of Study
Marketing Management
Graduation Year
2016
Current Enrollment
Graduated
GPA/Grade
1.75
Certifications
Achievements
Work & Experience
Company Name 1
Job Title
Start Date
End Date
Job Description
Company Name 2
Job Title
Start Date
End Date
Job Description
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Business Skills
Digital Marketing | Business Analysis | Market Research
Communication