Company Name 1
Continuum Global Solutions
Job Title
Customer Care Associate / Pharmacy Help desk Representative
Job Description
Receiving phone calls from pharmacist or pharmacy technicians who needs help with a patients medicine claims. We are helping them by providing an override for a claim that was rejected by the insurance. Collecting patients information based on HIPPA guidelines. Also trained as Premium Billing Representative, wherein we are assisting patients to pay their premium plan and also creating request or task for the insurance if the patient has some request.
Company Name 2
Verohealth
Job Title
Medical Equipment Delivery & Support Specialist | Patient Care Coordinator
Job Description
Doing outbound and inbound calls to potential patients who needs their durable medical equipment. Provides time and date for equipment delivery and helping a patient to check for the status of their machine order from the insurance.