Company Name 1
TELEPERFORMANCE
Job Title
CUSTOMER SERVICE REPRESENTATIVE
Job Description
Provide an excellent customer service experience by answering incoming customer inquiries regarding coverage, benefits, and billing, and escalate issues to appropriate personnel. Work with external service providers to resolve claims issues and create positive customer relationships.
Job Title
CUSTOMER SERVICE REPRESENTATIVE
Job Description
Answering calls from customers who wants to make a purchase over the phone and upsell products. Process credit application, offering qualifying customers revolving credit and installment loans with monthly payment options and the flexibility of paying overtime. Provides customer satisfaction by answering inquiries about billing, tracking orders and refund.