Joana Salazar
jmtsalazar17@gmail.com
9455710286
PH
About Me
Hi,
My name is Joana and I am 36 years old from Imus, Cavite Philippines.
I have been in the BPO industry for 10 years and 6 years in remote work set up.
I have handled several accounts in different lines of business such as finance, travel, sales, customer service, basic technical support, receptionist, telco, Appointment setting, inbound and outbound. Email support, chat support, phone support and other admin tasks.
I have used different tools like netsuite, salesforce, clickUp, shopify, zendesk, gmail, outlook, teams, slack.
I am also currently studying and learning about SEO, digital marketing. Creating content, weekly reports, creating fraise link, creating web post.
Basic Information
Full Name
Joana Salazar
Email Address
jmtsalazar17@gmail.com
Phone
9455710286
Location
PH
Education
Education Completed
Bachelor Degree
Institution/School
University of Perpetual Help System Dalta
Field of Study
Masscommunication
Graduation Year
Current Enrollment
Not Currently Enrolled
GPA/Grade
Certifications
Achievements
Work & Experience
Company Name 1
Floorcity
Job Title
Sales Associate
Start Date
End Date
Job Description
Creating quotes
Creating invoices
Processing payments
Creating BOL
Coordinating with vendors and suppliers
Tracking sales sheet
Inventory check
Emailing
Calling
Text
Chat
Company Name 2
Intrax
Job Title
Receptionist
Start Date
End Date
Job Description
Transferring calls to the right department or engineer
Emailing clients
Forwarding and checking of documents
Updating excel sheets
Analyzing and escalating concerns
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Business Skills
Sales & Lead Generation | Customer Relationship Management (CRM)
Communication