Ailyn Cruz
ailyn_cruz@rocketmail.com
+639330309781
PH
About Me
I have 7 years of experience in recruitment, and I bring a solid foundation in managing administrative tasks, multitasking, and handling sensitive information with discretion. Over the years, I have developed excellent organizational skills, an ability to manage multiple priorities, and a keen attention to detail, which are essential for a successful Virtual Assistant or Admin Assistant role.
Basic Information
Full Name
Ailyn Cruz
Email Address
ailyn_cruz@rocketmail.com
Phone
+639330309781
Location
PH
Education
Education Completed
Associate Degreegree
Institution/School
University of Makati
Field of Study
Office Management Technology
Graduation Year
2008
Current Enrollment
Graduated
GPA/Grade
1.5
Certifications
Achievements
Work & Experience
Company Name 1
eTeam Workforce Private Corp.
Job Title
Recruitment/Onboarding Specialist, Talent Acquisition
Start Date
16/05/2022
End Date
16/08/2024
Job Description
Process end to end recruitment
Initiates and monitors background check, facilitates candidate offers
Assists candidates related to the recruitment process and performs admin tasks
Discusses onboarding pre-employment requirements, assists and follows up with candidates as necessary
Responsible for collecting all required documents, coordinates hiring-related activities and for conducting regular audit checks to ensure
consistency and compliance of the TA process
Prepares necessary documents, job description, screen tests and interview questions for the organization
Company Name 2
Concentrix
Job Title
Technical Support Analyst
Start Date
10/10/2021
End Date
15/05/2022
Job Description
Interact with customers via chat and email to provide and process information in response to inquiries, concerns and requests about products and services
Provides accurate troubleshooting steps regarding the customer’s concern
Gathers customer’s information and determines the issue by evaluating and analyzing the concern
Follows standard processes and procedures
Redirect concerns to appropriate resources
Stay current with system information, changes and updates
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Business Skills
Communication