Joshua Bantilan
joshuabantilan129@gmail.com
09691914289
PH
About Me
I’m a passionate and dedicated person who loves to work with utmost integrity and accuracy. My enthusiasm and eagerness motivate me to seek out new set of exceptional knowledge in order to develop my professional skills and attitude. After five years of operation, I have already honed my skills in offering outstanding customer service, which will enable me to contribute to the business's future growth and success.
Basic Information
Full Name
Joshua Bantilan
Email Address
joshuabantilan129@gmail.com
Phone
09691914289
Location
PH
Education
Education Completed
High School
Institution/School
University of Mindanao
Field of Study
Bachelor of Science in Business Administration, major in Marketing Management
Graduation Year
Undergraduate
Current Enrollment
Graduated
GPA/Grade
None
Certifications
Achievements
Work & Experience
Company Name 1
VXI
Job Title
Customer Representative
Start Date
02/03/2022
End Date
12/25/2024
Job Description
This job involves helping customers with questions about their bills, processing payments, and fixing any billing mistakes. It also includes selling products or services by talking to customers, understanding what they need, and completing sales. The job requires assisting customers with any problems they have with products or services, offering solutions, and making sure they are happy. Additionally, it focuses on keeping customers loyal by addressing their concerns, offering support, and providing special offers to encourage them to stay.
Company Name 2
Ecomm Virtual Assitance
Job Title
Customer Representative
Start Date
05/16/2019
End Date
03/30/2021
Job Description
1. Healthcare Specialist (6 Months): I help customers sign up for Medicare, explain how it works, and guide them through the registration process.
2. Real Estate (6 Months) I contact potential clients, introduce them to property opportunities, and arrange meetings with agents to help them buy, sell, or rent homes.
3. Mortgage Representative (1 Month): I assist people in finding and applying for home loans, explain the different loan options, and help them choose the best one for their needs.
4. Appointment Setter (4 Months): I schedule appointments for customers needing heating, ventilation, and air conditioning services, ensuring the appointments are set at a convenient time for them.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Cybersecurity
Creative Skills
Business Skills
Sales & Lead Generation | Customer Relationship Management (CRM) | Business Analysis
Communication