Mohammad Ghufran
ghufran.mohd17@gmail.com
09873357177
IN
About Me
Hi Team
Happy New Year 2025
I hope this message finds you well. I am interested in a remote role (Virtual Assistant) at your esteemed company. I am based in India With 14+ years of experience in administration, client relations, and operational oversight, team collaboration, and customer satisfaction. In my recent role as a Senior Executive, I enhanced client engagement using tools like ChatGPT, managed inquiries, and promoted business on platforms like LinkedIn. Data management, Handling client’s RFP projects in US government portal like sam.gov / Bonfire / Demandstar, Search for relevant RFP according to NAICS code, filling and submission creating supporting documents like, Executive summary, Proposed plan, etc
Let’s connect to discuss.
Best regards
Mohammad Ghufran
E-mail : ghufran.mohd17@gmail.com
Basic Information
Full Name
Mohammad Ghufran
Email Address
ghufran.mohd17@gmail.com
Phone
09873357177
Location
IN
Education
Education Completed
Master Degree
Institution/School
Guru Jambeshwar University
Field of Study
Organisation Behaviour
Graduation Year
2010
Current Enrollment
Graduated
GPA/Grade
51%
Certifications
Achievements
Work & Experience
Company Name 1
EXL Service.com
Job Title
Senior Executive
Start Date
19/06/2008
End Date
25/12/2013
Job Description
Backend support and documentation for Insurance policy Endorsement , Renewal , and New business submission
Company Name 2
Investors Clinic
Job Title
Projects Coordinator
Start Date
17/05/2013
End Date
22/03/2017
Job Description
Handle customer support, manage clients' queries, handling escalation
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Business Skills
Project Management | Customer Relationship Management (CRM)
Communication