Joanna Rose Flores
joannaroseflores49@gmail.com
09621221763
PH
About Me
I worked in a BPO for almost 5 years was a technical support for a mobile company in UK, was also with an Airline Customer Representative and I was also with Amazon as a retail customer service, lastly I worked as a season cold caller for 2 months for a Political survey campaign.
Basic Information
Full Name
Joanna Rose Flores
Email Address
joannaroseflores49@gmail.com
Phone
09621221763
Location
PH
Education
Education Completed
Associate Degreegree
Institution/School
AMA ACLC Maguikay
Field of Study
Business and Office Administration Services
Graduation Year
2015
Current Enrollment
Graduated
GPA/Grade
Certifications
Achievements
Work & Experience
Company Name 1
Accenture Inc
Job Title
Technical/Customer Service
Start Date
26/06
End Date
30/12
Job Description
Technical support for mobile, I also explain about the bills for the customers, process payments, offer upgrades for phones or plans.
Company Name 2
Wipro Inc
Job Title
Airline Customer Support
Start Date
11/06
End Date
11/06
Job Description
I book flights for the customers, process flight cancellation and I rescheduled for the cancelled flights.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Video Editing
Business Skills
Customer Relationship Management (CRM)
Communication