Hi, Good day! This is Raiza Queen Enriquez. As a medical virtual assistant, I've seamlessly navigated primary care settings, excelling in scheduling appointments, addressing patient inquiries, and meticulously crafting patient cases. My proficiency extends to medication refill management, insurance verification, chart preparation, medical records request, medical records management and prior authorization processes, leveraging platforms like Athenahealth, Availity, CoverMyMeds, Salesforce, Practice Fusion, and Nextech. Beyond administrative tasks, I've contributed to the enhancement of medical communication through the creation of impactful materials such as posters, flyers, and booklets. Additionally, I've adeptly managed social media accounts to promote healthcare initiatives and foster community engagement. My comprehensive experience ensures a holistic approach to virtual medical assistance, enhancing efficiency, and patient satisfaction.