Neneth Dela Cruz
nenethdc17@gmail.com
09926032483
PH
About Me
My name is Neneth Dela Cruz. I have been in the BPO industry for 13 years and have handled various accounts. I have experience in customer service and technical support, as well as handling healthcare accounts, including prior authorization and insurance verification for medical and dental services. I transitioned my career to a Medical VA role 1.5 years ago and am currently assigned to scheduling, office referral encoding, and ALF management.
Basic Information
Full Name
Neneth Dela Cruz
Email Address
nenethdc17@gmail.com
Phone
09926032483
Location
PH
Education
Education Completed
Bachelor Degree
Institution/School
New Era University
Field of Study
BS Psychology
Graduation Year
2008
Current Enrollment
Graduated
GPA/Grade
Certifications
Achievements
Work & Experience
Company Name 1
Transmedd/Virxual Solutions
Job Title
Clinical Support Technician
Start Date
06/06/2023
End Date
Job Description
scheduling, cancellation, transcribing of office referrals and ALFs, Chart check prep
Company Name 2
Clearsource BPO
Job Title
Customer Service Representative
Start Date
04/01/2022
End Date
01/02/2023
Job Description
Customer service representative for HVAC then transitioned as Healthcare associate with EMI Health and did insurance verification for both medical and dental
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Business Skills
Sales & Lead Generation | Customer Relationship Management (CRM)
Communication